- Finding the right information to help you find the right Australian Visa
- Information about visas for Living, Settling and Working in Australia
- Information to help you apply for Australian Citizenship
If you are phoning from inside Australia you can use the Australian Immigration General enquiry number on 131 881 to obtain general information, make appointments for lodging visa applications, change your contact details or contact immigration departmental officers.
General Skilled Migration enquiries
If you have lodged an immigration application for a general skilled migration visa you will call 1300 364 613 if you application falls outside standard processing times or you need to clarify a request from the General Skilled Processing Centres.
Australian Citizenship enquiries
If you are needing to request a application form for Australian Citizenship or obtain information about the citizenship process including dual citizenship, application fees or citizenship ceremonies you will call 131 880.
Immigration Dob-in Service (Reporting Persons)
If you want to advise the Australia Immigration Department about a person who is currently living or working illegally within Australia or is committing fraud related to the process you can call 1800 009 623.
For Official Visa Enquiries please visit the official Australian government site.